Return Policy

To start a complimentary return or exchange, reach out to us at with your order information, and we'll assist you through the next steps.

Please keep in mind the following guidelines for returns:

  • You have 14 days from the purchase date to initiate a return, with the receipt.
  • Only items bought from qualify for a return or exchange with BRANDMARK USA Group Inc.
  • Returned items must be in the condition you received them: unworn, in original packaging.
  • Please note, items marked as final sale are not eligible for return or exchange.
  • Once we receive the item at our warehouse, we'll process your exchange request.
  • We appreciate your understanding and look forward to serving you.


    Return address: 

    Schiessstraße 55
    40549 Düsseldorf